SITE OPERATIONS MANAGER

The Site Operations Manager is responsible for overseeing all site-based operations at a Mine Site, ensuring efficient, safe, and compliant service delivery. This role provides leadership to site personnel, manages operational performance, and ensures adherence to company and statutory requirements.

RESPONSIBILITIES

• Oversee and coordinate daily site operations to achieve efficiency and productivity targets.
• Develop and manage employee schedules, ensuring adequate shift coverage.
• Enforce compliance with all operational, safety, and quality procedures.
• Lead, motivate, and develop staff through training and performance management.
• Conduct performance appraisals and implement corrective or developmental actions where required.
• Manage departmental budgets and monitor financial performance.
• Identify and mitigate operational and safety risks.
• Track and report project progress against agreed timelines and standards.
• Maintain compliance with statutory and client requirements.
• Liaise with clients and provide timely updates on operational status.
• Prepare and submit bi-monthly operational and performance reports.
• Support incident and accident investigations and ensure timely implementation of corrective actions.

KNOWLEDGE

• Strong computer literacy (Excel, Word, Outlook, PowerPoint).
• Comprehensive understanding of mining operations and heavy equipment functionality.
• Good knowledge of workplace safety, risk assessment, and environmental management systems.
• Familiarity with preventive and corrective maintenance planning.

SKILLS AND ABILITIES

• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving capabilities.
• Self-driven, results-oriented, and able to work independently under pressure.
• Strong organisational and time management abilities.
• Professional demeanour and the ability to interact effectively with diverse stakeholders.
• Reliable, disciplined, and capable of managing multiple priorities.
• Flexible to work extended hours or shifts when necessary.
• Proficient in decision-making and conflict resolution.

QUALIFICATIONS AND EXPERIENCE

• Full Grade 12 School Certificate
• Bachelor’s Degree in Electrical, Mechanical, or Electro-Mechanical Engineering.
• Registered Member or Affiliate of the Engineering Institution of Zambia (EIZ) — valid membership required.
• Minimum of 7 years’ post-qualification experience in mechanical or electrical maintenance, fault diagnosis, or site operations within a mining or heavy industrial environment.
• Proven experience in team supervision, project management, and operational leadership.
• Strong understanding of health, safety, and environmental (HSE) compliance requirements.
• Demonstrated ability to plan, coordinate, and deliver results under demanding operational conditions.