Multiple Openings

Retail Store Supervisor x3: The right fit candidate should have,

• Supervise store’s/outlet’s sales performance.
• Communicate sales goals and targets.
• Ensure timely transmission of scheduled sales reports in accordance with organizational standards.
• Lead with service vision to provide the best customer experience for Yalelo customers.
• Maximize efficient resource utilization to ensure the smooth running of store operations.
• Manage in-store service performance in line with Yalelo Values.
• Protect and manages the Yalelo retail brand and reputation.
• Lead the provision of service quality and positive customer satisfaction.
• Establish rapport and cultivates relationships with customers.

Must have skills

• Customer Service Experience
• Leadership Experience: Experience in similar position is an added advantage.
• Experience in FMCG industry is an added advantage.
• Sales experience

Qualifications

•  Diploma In Sales and Marketing or relevant qualification (preferred).
• Full Grade 12 Certificate.

Retail Store Assistant x3: The right fit candidate should have,

• Greet and welcome customers to the store in a pleasant manner.
• Assist in displaying products in an easy-to-locate manner.
• Consistently utilises best practice standards in providing customer service in the retail store.
• Assisting customers in locating desired items.
• Informing customers of shop promotions to encourage purchases.
• Performing regular price checks to identify and correct price discrepancies and remain well informed on any store promotions.
• Addresses and resolves customers’ complaints in a professional manner.
• Maintains in-depth product knowledge to provide advice and recommendations as needed.
• Inspects items and products for any damages and spoilage.
• Assists stores staff in monitoring stock inventory.
• Maintain the store area hygiene conditions ensuring compliance with basic PRIDE principles.
• Assists in receiving, processing, and organizing stock and store consumables deliveries accordingly with First In First Out (FIFO) disciplines.

Must have skills

• Customer Service
• Communication Skills
• Team Player
• Experience in FMCG industry is an added advantage

Qualifications

Grade 12 Certificate.

1 Years’ experience in the desired field.

Location

• The preferred candidates should be from Zambezi, Mporokoso, Nchelenge or nearby town.