Employment Type: Permanent and Pensionable

Reports To: Head of Business Development – Retail

Job Overview:

Liberty Life Insurance Zambia seeks a qualified Sales Supervisor to oversee Bancassurance and Alternative Distribution channels. This role involves managing sales teams, ensuring compliance, driving retail strategies, coordinating training, and fostering business growth.

Key Responsibilities:

• Risk & Compliance: Ensure sales activities comply with internal policies and regulatory standards; monitor ethical sales practices and data protection; gather customer feedback and market intelligence; support accurate reporting.
• Training: Develop, coordinate, and facilitate training for sales teams; update training materials; track progress and ensure measurable outcomes; prepare sales presentations and proposals.
• Supervision: Guide and monitor sales teams; implement retail strategies; identify new sales opportunities; track campaign performance; foster team collaboration and stakeholder engagement.

Qualifications & Experience:

• Full Grade 12 Certificate or equivalent.
• Bachelor’s degree in Marketing, Business Administration, Communications, or related field (or equivalent work experience).
• 4–6 years relevant experience in Sales or Marketing.

Skills & Competencies:

• Proficient in MS Office
• Excellent communication (written & verbal)
• Strong interpersonal and networking skills
• Planning, organizing, and delivery-oriented
• Ability to uphold organizational principles and values