Meet and Greeter

About Unifi

Unifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels.  We make life easy for thousands of clients across Zambia, Kenya, Uganda and South Africa. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more.  As one of the fastest-growing lenders in East Africa, we combine exceptional client service with the very best tech and data analytics.

Learn more about Unifi at:

www.unifi.credit/about

Role Purpose

We are seeking a friendly and outgoing individual to join our team as a Meet and Greeter for our Choma Branch. The core responsibility of this role is to provide a warm and professional welcome to all visitors, clients, and employees entering our premises.This role is ideal for someone with excellent interpersonal skills, a helpful attitude, and the ability to multitask in a dynamic environment. The Meet and Greeter will serve as the first point of contact and play a vital role in creating a positive impression of our organization.

Responsibilities

• Greet and welcome visitors, clients, and employees in a friendly and professional manner;
• Direct guests to the appropriate person or department;
• Provide information about our organization and answer general inquiries;
• Maintain a clean and organized reception area;
• Answer phone calls and transfer to the appropriate person;and
• Assist with administrative tasks such as scheduling appointments and maintaining visitor logs.

Requirements

• Certificate or Diploma in Sales, Marketing, Business Studies, or related field
• Minimum of 1 year of sales experience; experience in financial services is an added advantage
• Knowledge of financial products and services is beneficial
• Demonstrated experience in marketing, sales, or a related role
• Strong organizational and multitasking abilities
• Excellent interpersonal and communication skills
• Creative thinking with strong commercial awareness
• A team player with a customer-focused mindset