POSITION OVERVIEW

The Counseling Ministry Coordinator is an integral member of the Spiritual Ministry Department, responsible for developing, implementing, and coordinating a Christ-centered counseling program at the hospital. The role supports patients, caregivers, and co-workers in experiencing emotional, spiritual, and relational healing through biblically grounded and trauma-informed care.

Working under the Spiritual Ministry Director and in collaboration with the Network Ministry Coordinator, the Counseling Ministry Coordinator ensures that professional and pastoral counseling services are effectively integrated into the patient journey, staff care, and family support systems.

KEY RESPONSIBILITIES

Primary Duties:

●      Counseling and Pastoral Care

○      Provide individual, family, and group counseling sessions for patients, caregivers, and staff based on biblical principles and trauma-informed care.

○      Assess spiritual, emotional, and psychosocial needs of patients and families and design appropriate counseling interventions.

○      Support caregivers in managing stress, grief, and crisis situations associated with hospitalization and treatment.

○      Offer spiritual and emotional support to co-workers as assigned by the Spiritual Ministry Director.

○      Maintain confidentiality and uphold ethical and professional counseling standards.

●      Program Development and Integration

○      Develop and oversee counseling protocols, tools, and resources tailored to the hospital context.

○      Collaborate with the hospital ministry team to integrate counseling into ward ministry, Hope House programs, and discipleship activities.

○      Partner with clinical and support staff to promote holistic healing addressing the emotional, spiritual, and psychosocial dimensions of care.

○      Support the hospital’s response to trauma or crisis events affecting patients, families, or staff.

●      Capacity Building and Mentorship

○      Train and mentor ministry staff, volunteers, and interns in basic counseling, listening, and trauma-informed care skills.

○      Facilitate workshops and seminars on topics such as stress management, grief, emotional resilience, and family systems.

○      Provide technical input to the Spiritual Ministry Director on psychosocial and counseling matters affecting patients and families.

●      Administration and Reporting

○      Maintain accurate, confidential counseling records and documentation.

○      Submit timely monthly and quarterly reports to the Spiritual Ministry Director and Network Ministry Coordinator.

○      Collect feedback and monitor counseling outcomes for program improvement.

○      Participate in network-wide training, peer learning, and capacity-building initiatives.

○      Perform any other duties as assigned by the Spiritual Ministry Director.

Secondary Duties:

●      Uphold the highest standards of quality, confidentiality, and professionalism in counseling practice.

●      Support hospital quality improvement initiatives (e.g., Safecare, DOH, etc.) through accurate documentation and ethical service delivery.

●      Ensure a safe and welcoming counseling environment by adhering to infection prevention and control protocols.

●      Commit to sustainable and eco-friendly work practices that promote stewardship and responsible resource use.

 EDUCATION / EXPERIENCE REQUIREMENTS:

●      Bachelor’s degree in Christian Counseling, Psychology, or a related field (required).

●      Theological or Christian ministry training (preferred).

●      Minimum of 3 years of experience in biblical counseling, trauma care, or psychosocial support (preferably involving children and families).

●      Experience working with children with disabilities or within hospital settings (preferred).

●      Certification or training in trauma-informed or pastoral counseling (desired).

KNOWLEDGE, SKILLS & ABILITIES:

●      Demonstrated mature Christian faith with a strong prayer life and commitment to Scripture.

●      Ability to apply biblical truth to real-life emotional and relational challenges.

●      Competence in trauma-informed and culturally sensitive counseling.

●      Excellent interpersonal, listening, and communication skills.

●      Ability to design and deliver workshops or group sessions.

●      High level of discretion, organization, and record-keeping.

●      Capacity to work collaboratively with multidisciplinary teams.