Business Development and Administrative Officer

Overall Purpose:
The Business Development and Administrative Officer is responsible for driving business growth through identifying and pursuing new opportunities, while also ensuring the smooth and efficient operation of the office. This role requires a proactive and organized individual with excellent communication, sales, and administrative skills.

Key Responsibilities

• Oversee the day-to-day administrative functions of the office, including managing schedules, coordinating meetings, and handling correspondence.• Maintain accurate records of client transactions, loan disbursements, repayments, and other financial activities. Prepare regular reports for management and regulatory agencies as required.
• Manage procurement processes for office supplies, equipment, and other resources. Maintain inventory records and ensure adequate stock levels.
• Conduct manage research to identify potential client segments, their needs, preferences, and the competitive landscape. Analysing data to understand market trends and opportunities.
• Developing and refining microfinance products and services tailored to the needs of different client segments.
• Identifying and establishing partnerships with other organizations such as NGOs, government agencies, businesses, and international development agencies to extend the reach of microfinance services and enhance the institutions capabilities.
• Build and maintain relationships with clients to ensure their satisfaction and retention.
• Perform any other ad hoc duties as required by management.

Requirements:

• Diploma or bachelor’s degree in Business Administration, Office Management, or a related field.
• Minimum of 1 year of experience in a similar role.
• Strong communication and organizational skills.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to work independently and handle confidential information.
• Driver’s License is an added advantage.

To apply for this role, email your CV saved as your first and last name to: recruitments@centuryloans.net