TECHNICAL SALES & SUPPORT TECHNICIAN

Angel Oak Technologies is looking for a motivated, skilled, and customer-focused Technical Sales & Support Technician to join our team at the Kitwe office.

The successful candidate will support outside sales activities, provide technical assistance to customers and installers, and conduct product-based training on our range of Hikvision, Huawei, and Solar products.

KEY RESPONSIBILITIES

Conduct outside sales visits to customers, installers, contractors, and corporate clients.

Identify new business opportunities and build strong customer relationships.

Provide technical sales support, product demonstrations, and solutions to customers.

Conduct product-based training for installers, clients, and corporate customers.

Support customers with Hikvision security systems, Huawei networking and collaboration solutions, and solar products.

Assist with product selection, configuration guidance, and technical troubleshooting.

Promote AngelOak Technologies products and help achieve sales targets.

Keep up to date with new products, technologies, and industry developments.

MINIMUM QUALIFICATIONS & REQUIREMENTS

A certificate, diploma, or other recognised qualification in Information Technology (IT) or a related technical field.

Knowledge of CCTV, networking, access control, and related security systems will be an advantage.

Knowledge of Huawei networking or collaboration products and solar power systems will be an added advantage.

Good communication, presentation, customer service, and sales skills.

Ability and willingness to conduct field visits and outside sales activities.

Confidence in delivering product demonstrations and technical training.

Ability to work independently, meet targets, and manage responsibilities with minimal supervision.

Must be based in Kitwe or be willing to relocate to Kitwe.

IDEAL CANDIDATE

We are looking for someone who combines technical knowledge, sales ability, and a passion for training and customer support. The candidate must be willing to work in the field, engage customers professionally, and help grow AngelOak Technologies' presence in the Copperbelt region.