Job Title: Sales Executive – Stationery & Office Furniture

About the Role

We are seeking an experienced, results-driven Sales Executive to join our stationery and office furniture business. This role is suited to a proactive professional with strong industry knowledge, the ability to manage key accounts, and a proven track record in driving sales growth across multiple customer channels.

The successful candidate will be responsible for achieving sales targets, developing new business, managing customer relationships, and ensuring strong market execution and brand visibility.

Key Responsibilities

Sales & Revenue Growth

• Achieve and exceed monthly and annual sales targets
• Identify and develop new customers, distributors, wholesalers, and retailers
• Actively promote and sell stationery and office furniture products
• Prepare and issue accurate quotations and invoices
• Negotiate pricing, discounts, and trade terms in line with company policy

Customer & Relationship Management

• Build and maintain strong, long-term relationships with key accounts and distributors
• Conduct regular customer visits, follow-ups, and market activations
• Provide professional advice based on product knowledge and customer needs
• Resolve customer complaints promptly and professionally
• Ensure high levels of customer satisfaction and retention

Market Execution & Visibility

• Ensure proper product availability, shelf presence, and merchandising standards
• Maintain up-to-date knowledge of products and advise customers accordingly
• Monitor competitor activities, pricing, and promotions
• Support product launches, in-store promotions, and marketing initiatives
• Ensure compliance with brand, pricing, and merchandising guidelines

Reporting & Administration

• Maintain up-to-date customer records and sales data using computer systems and spreadsheets
• Track stock movement and coordinate with internal teams to ensure smooth order processing and delivery
• Support collections and follow up on outstanding payments where applicable
• Provide market intelligence, customer feedback, and sales insights to management

Key Performance Indicators (KPIs)

• Sales target achievement
• Market coverage and new customer acquisition
• Product availability, visibility, and merchandising standards
• Customer retention and satisfaction
• Accuracy and timeliness of sales reporting

Qualifications & Experience

Applicants must meet the following criteria:

• Minimum 5 years of proven sales experience in the stationery and/or office furniture industry
• Grade 12 certificate with a minimum B grades, with minimum A grade in English Language
• Diploma or Bachelor’s Degree in Sales, Marketing, Business Administration, or a related field from a recognized institution
• Demonstrated ability to consistently achieve or exceed sales targets
• Experience working with distributors, wholesalers, corporate clients, and retail outlets
• Strong computer literacy with hands-on experience in Microsoft Excel and other IT applications

Skills & Competencies

• Strong negotiation, communication, and presentation skills
• Excellent interpersonal and relationship management abilities
• Target-driven with a strong work ethic
• Good analytical, reporting, and problem-solving skills
• Self-motivated, proactive, and able to work independently
• Strong planning, organization, and time-management skills
• Ability to work under pressure and meet deadlines

Application Criteria

Interested candidates should submit their applications as one single PDF document, clearly saved using the applicant’s full name (e.g. Mike_Phiri_Sales_Executive_Application.pdf).

The application must include:

• A cover letter
• A detailed curriculum vitae (CV)
• Copies of relevant qualifications and certificates (including Grade 12 results)
• A copy of your NRC/ID

Email Subject Line:

"Sales Executive Job Application"

Applications that do not comply with the above instructions will not be considered. Only shortlisted candidates will be contacted.