IT Administrator

Location: Lusaka, Zambia (in-office) | Type: Full-time | Reports to: CEO

About Vroom

Vroom is building Africa's most complete ride-hailing platform with a 100% digital focus. We're launching in Zambia in October 2026, with our Lusaka office serving as the continental headquarters.

The Role

You'll lead all IT-related activities across Vroom — keeping the app, backend, and internal systems stable, secure, and bug-free.

Key Responsibilities

• Monitor app and backend uptime, performance, and error rates
• Manage and maintain Vroom's cloud infrastructure (Firebase, AWS, and related services)
• Triage bugs and crashes, coordinating fixes with the development team
• Own the release QA checklist ahead of every App Store and Play Store submission
• Manage device, account, and access provisioning for the team
• Maintain data security, backup, and disaster-recovery practices
• Maintain documentation of Vroom's technical infrastructure and processes

Compensation

• Competitive, market-rate monthly base salary
• Up to 100% of annual base salary in performance bonus, based on meeting system-uptime and reliability targets

Minimum Qualifications & Skills

• Bachelor's degree in Computer Science, Information Technology, or a related field required
• 3+ years in IT administration, systems administration, or DevOps
• Experience with cloud platforms (Firebase, AWS, or GCP)
• Familiarity with mobile app release pipelines (Expo/EAS, App Store Connect, Google Play Console) a strong plus
• Strong troubleshooting and incident-response skills
• Comfortable working independently with minimal supervision

Application

• Apply online at apanivroom.com/careers — select this position and upload your CV and cover letter, or
• Email your CV and cover letter to careers@apanivroom.com with "IT Administrator" as the subject