Job Description

Gramus is seeking an experienced and dependable Human Resources Manager to oversee its human-resource operations. The successful candidate will be responsible for recruitment, employee relations, performance management, staff development, policy implementation and compliance with Zambian labour laws.

Key Responsibilities

• Develop and implement effective HR policies and procedures.
• Manage recruitment, selection, onboarding and employee-exit processes.
• Maintain accurate and confidential employee records.
• Coordinate performance appraisals and employee-development programmes.
• Handle disciplinary matters, grievances and workplace disputes professionally.
• Monitor employee attendance, leave and general workplace conduct.
• Support payroll administration by providing accurate employee information.
• Ensure compliance with Zambian employment laws and company policies.
• Advise management on staffing requirements and other HR matters.
• Promote a positive, productive and professional workplace culture.
• Prepare regular HR reports for senior management.

Qualifications and Experience Required

• Bachelor’s degree in Human Resource Management, Business Administration, Industrial Psychology or a related discipline.
• At least five years of relevant HR experience, preferably including experience in a supervisory or management position.
• Sound knowledge of Zambian labour laws and employment regulations.
• Experience in recruitment, performance management and employee relations.
• Strong leadership and people-management abilities.
• Excellent verbal and written communication skills.
• Strong conflict-resolution and problem-solving abilities.
• High level of integrity, professionalism and confidentiality.
• Good organisational and time-management skills.
• Proficiency in Microsoft Office and HR information systems.
• Membership in a relevant professional HR body will be an added advantage.