The Human Resource & Administrative Officer assists in the delivery of human resource and administrative functions by supporting recruitment, employee records management, payroll administration, statutory compliance, and general office administration. The role provides day-to-day support to the HR & Administration Department, ensuring HR processes are carried out efficiently and administrative operations run smoothly in line with company policies and procedures.

Key Qualifications and Competencies

• Assist with recruitment and onboarding processes, including scheduling interviews and preparing employment documentation.
• Maintain accurate employee records and ensure HR files are up to date.
• Support payroll preparation by collecting and verifying employee attendance, leave, and other payroll-related information.
• Assist with the administration of employee leave, contracts, confirmations, and separations.
• Support statutory compliance by preparing documentation for NAPSA, NHIMA, PAYE, and other regulatory requirements.
• Assist in coordinating employee training, performance management, and staff welfare activities.
• Provide administrative support, including managing office supplies, filing, correspondence, and record keeping.
• Prepare HR and administrative reports as required.
• Ensure compliance with company policies, labour laws, and administrative procedures.
• Perform any other HR and administrative duties assigned by management.

Key Qualifications and Competencies

• Full Grade 12 Certificate with Five (5) credits or better.
• Bachelor's Degree in Human Resource Management, Business Administration, Public Administration, or a related field.
• Minimum of 2-4 years of relevant experience in Human Resources and Administration.
• Registered member of the Zambia Institute of Human Resource Management (ZIHRM).
• Knowledge of the Employment Code Act and other labour legislation.
• Experience in recruitment, payroll support, employee records management, and HR administration.
• Strong organizational and administrative skills.
• Good interpersonal and communication skills.
• High level of integrity, confidentiality, and professionalism.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Office Suite, particularly Word and Excel.
• Experience using HR or payroll systems (added advantage).
• Ability to work independently and as part of a team.