About Digitize – NetOne Zambia

Project Digitize is an initiative by NetOne Zambia focused on delivering practical technology solutions that empower individuals, businesses, and communities. We collaborate with both public and private sector partners to bridge the gap between customers and access to essential digital devices.

Through a structured application process, we work with financial institutions to assess customer affordability and repayment feasibility, making device ownership more accessible and sustainable.

Digitize is seeking a dynamic, strategic, and results-driven professional to lead the business unit as Head – Digitize.

This senior leadership role is responsible for driving revenue growth, strengthening partnerships with financial institutions, expanding market reach, and leading a high-performing team. 

Key Responsibilities : 

·        Develop and implement a growth strategy focused on financial performance and customer satisfaction.

·        Identify new markets, customer segments, and strategic partnership opportunities.

·        Develop financing models in collaboration with financial institutions to expand and diversify the client base.

·        Build and maintain strong relationships with banks and other financial service providers.

·        Prepare proposals, business correspondence, and lead strategic discussions.

·        Drive revenue generation initiatives and ensure profitability targets are achieved.

·        Ensure systematic digital record-keeping, including sales records, warranties, invoices, and delivery documentation.

·        Oversee and manage brand reputation both physically and across digital platforms.

·        Plan and execute marketing campaigns and events with clear revenue outcomes.

·        Build and maintain long-term relationships with corporate and retail clients.

·        Lead, supervise, and develop a team of 5–10 employees.

·        Develop entry-level staff into competent, revenue-driven sales professionals.

·        Foster a strong corporate culture aligned with the Digitize vision.

·        Take full ownership of business growth, operational excellence, and team performance.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Finance, Law, Information Technology, or a related field.
• Degree, Master’s degree or professional qualifications (e.g., MBA, ACCA, or other relevant certifications) will be an added advantage.
• Continuous professional development in leadership, digital business, or financial services is desirable.
• Proven experience working with financial institutions (banks, microfinance institutions, or credit providers).
• Demonstrated experience managing a team of at least 5–10 employees.
• Strong background in business development, revenue growth, and strategic leadership.
• Excellent communication, negotiation, and relationship management skills.
• Strong analytical and problem-solving abilities.
• Experience in retail, digital products, or technology-driven environments is an added advantage.