General Manager Clearing and Forwarding

A well-established Zambian logistics company is seeking a highly experienced and results-oriented General Manager to lead its Clearing & Forwarding Division. The ideal candidate must have deep expertise in customs processes, regulatory compliance, and logistics strategy, with a strong track record of team leadership and business growth.

Key Responsibilities:

• Provide strategic leadership and direction for all clearing and forwarding operations.
• Oversee import, export, and transit cargo processes across multiple borders.
• Ensure full compliance with ZRA, ASYCUDA, and other statutory regulations.
• Build and maintain strong working relationships with customs authorities, regulatory bodies, and key clients.
• Develop and implement marketing strategies to grow the division’s client base.
• Negotiate service agreements and commercial contracts with clients and partners.
• Drive continuous improvement in service delivery, turnaround times, and cost efficiency.
• Monitor and report on divisional performance, profitability, and customer satisfaction.

Requirements:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 5 years’ experience in clearing and forwarding, with at least 2 years in a senior or leadership role.
• Strong understanding of Zambian customs laws, ASYCUDA World, and related ZRA procedures.
• Demonstrated ability to grow business through client acquisition and retention.
• Excellent leadership, negotiation, marketing, and problem-solving skills.
• Strong business acumen with a passion for operational excellence and growth.

How to Apply: If you believe you are the ideal person we are looking for, please submit your Cover letter and Curriculum Vitae via email.

Please send your applications to:

lusakahiring@gmail.com

Indicate the position title you are applying for in the subject line of your email. Only candidates who meet the desired requirements will be considered.