Bike Rider

A Bike Rider (Motorbike Courier) at Katuna Courier Limited is responsible for the timely, safe, and efficient collection and delivery of parcels, documents, and packages to clients. The rider acts as a direct representative of the company, combining navigation skills with strong customer service.

​Core Duties & Responsibilities

​Package Delivery & Collection: Timely pickup and drop-off of parcels, documents, and customer orders across assigned delivery routes.

​Route & Navigation Management: Plan optimal routes using navigation tools (e.g., Google Maps) to ensure prompt delivery and avoid delays.

​Vehicle Maintenance: Keep the assigned motorbike clean, in good working condition, and conduct basic routine maintenance checks.

​Client Service & Professionalism: Provide courteous, professional service upon delivery, building positive relationships with customers.

​Proof of Delivery & Cash Handling: Maintain delivery records, obtain recipient signatures/confirmation, and manage cash collection where applicable (e.g., pay-on-delivery).

​Package Handling: Carefully load, unload, and secure parcels to prevent loss or damage during transit.

​Qualifications & Key Requirements

​Licensing: Valid Motorbike Driving License (Class A) with a clean driving record.

​Documentation: National Registration Card (NRC) or valid identity document.

​Local Knowledge: Good with local roads, landmarks, and delivery zones.

​Tech Literacy: Smartphone ownership with proficiency in messaging and navigation apps (Google Maps, WhatsApp).

​Mechanical Aptitude: Basic knowledge of motorbike mechanics and safety troubleshooting.

​Personal Attributes: Punctual, honest, sober-minded, and strong communication skills.