The logistics & office operations officer will be responsible for managing day-to-day logistics and administrative activities, ensuring smooth coordination of operations, supporting clients, and contributing ideas to promote and grow the business.

Qualifications

• Grade Twelve (12) Certificate (mandatory)
• Advanced Certificate in Logistics, Supply Chain Management, Business Administration, or a related field (minimum requirement)
• Any higher qualification (Diploma/Degree) is an added advantage
• At least one year of experience in logistics, office operations, or a related field
• Basic understanding of clearing and forwarding procedures is an added advantage
• Familiarity with RTSA processes is a plus
• Proficiency in Microsoft Office (especially Excel and Word)
• Proficiency in advert designs (especially canvas and Photoshop)
• Ability to develop and suggest marketing ideas to promote company services
• Strong organizational and multitasking skills
• Good communication and customer service skills

Key Responsibilities

1. Logistics Coordination

• Coordinate clearing and forwarding activities with agents, clients, and relevant authorities
• Track shipments and ensure the timely delivery of goods
• Prepare and process logistics documentation (invoices, delivery notes, permits, customs documents)
• Follow up on consignments and resolve delays or issues.

2. Office Operations Management

• Manage daily office administrative tasks
• Maintain proper filing systems (both physical and digital)
• Ensure smooth office operations and availability of supplies

3. Warehouse & Inventory Support

• Assist in warehouse operations and stock management
• Monitor inventory movement and maintain accurate records
• Ensure proper storage and handling of goods

4. Motor Vehicle Services Support

• Facilitate the buying and selling of motor vehicles on behalf of clients
• Assist with motor vehicle registration processes
• Liaise with RTSA and other regulatory bodies

5. Client Service & Communication

• Act as a point of contact for clients
• Provide updates on ongoing services
• Maintain strong relationships with clients and stakeholders

6. Documentation & Reporting

• Maintain accurate operational records
• Prepare daily, weekly, and monthly reports
• Ensure compliance with company and regulatory procedures

7. Marketing & Business Development Support

• Suggest and implement marketing ideas to promote the company's services
• Identify new business opportunities and potential clients
• Support social media and outreach activities
• Assist in growing the company’s client base